eWallet Questions

My name is wrong in the eWallet system and doesn’t match my government-issued ID. How do I fix it?
Please email our dedicated eWallet support team at MasterNetworks@globalewallet.com or call them at 1-866-844-5682 and they will get that information update...
Thu, 27 Jun, 2019 at 9:23 AM
I used my legal name for eWallet, but that’s not the name I have with Master Networks. Will it change in the Master Networks app if I change it in eWallet?
eWallet and our Master Networks database are NOT connected.  If you need to update your information with eWallet, you can email our dedicated eWallet suppor...
Thu, 29 Aug, 2019 at 10:53 AM
Why do I have to give eWallet my W-9 information?
Mailing or emailing your W-9s to Master Networks was not secure and we wanted to fix that. eWallet uses a secure platform of their own where they store and...
Tue, 25 Jun, 2019 at 11:31 AM
I can’t get into my eWallet account. Help!
You can contact eWallet’s support team at  MasterNetworks@globalewallet.com or 1-866-844-5682 and they’ll be happy to help you!
Tue, 25 Jun, 2019 at 11:31 AM
Is eWallet/iPayout trustworthy?
Absolutely! eWallet’s parent company, i-payout, has been in business for over 11 years, and they have an A+ rating with the Better Business Bureau.
Tue, 25 Jun, 2019 at 11:31 AM
What features make eWallet worth using?
Great question! There are a few things about eWallet that made them the right platform for distributing Affiliate Rewards. You can get your Affiliate Rew...
Tue, 25 Jun, 2019 at 11:34 AM
Why am I getting charged fees?
eWallet does charge a few small fees at sign up and when Affiliate Rewards are deposited into your account. These are flat fees and not percentage-based. Ma...
Tue, 25 Jun, 2019 at 11:35 AM
How long does it take for eWallet to send my payout?
eWallet (iPayout) typically takes up to 14 days to process a withdrawal, depending on your selected method (direct deposit, check, etc.).
Mon, 28 Jul, 2025 at 4:54 PM
Do I need to set up an eWallet to receive my payout?
Yes. First-time users must create an iPayout eWallet account before receiving funds. You’ll be prompted to set this up when you first click Go to iPayout fr...
Mon, 28 Jul, 2025 at 4:54 PM
Do you have a video walkthrough to set-up eWallet?
Yes, you can use this link as a reference: https://drive.google.com/file/d/1uXBEMEa2EyFr8b3YWdmW-u8seEnrCwcd/view?usp=sharing
Wed, 30 Jul, 2025 at 2:13 PM